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It's the bank that's spent two years rebuilding its reputation after being exposed for ripping off its customers in a devastating financial advice scandal. The Commonwealth Bank is adamant that it's learned its lesson. Now, the reporter who broke open the financial advice scandal, Adele Ferguson is back, with another investigation into the Commonwealth Bank. Six months in the making, this joint Four Corners/Fairfax investigation focuses on the insurance arm of the bank, CommInsure. They're in the business of selling the kind of insurance policy you hope you never have to claim. Insurance to cover you or provide for your family if the worst should happen, like a serious health condition or death. But this investigation will reveal how CommInsure uses unscrupulous tactics to take consumers' money and avoid insurance payouts, leaving customers paying money for nothing at the most difficult moment of their lives.

Four Corners is Australia's premier television current affairs program. It has been part of the Australian story since August 1961, exposing scandals, triggering inquiries, firing debate, confronting taboos and interpreting fads, trends and sub-cultures. Its consistently high standards of journalism and film-making have earned international recognition and an array of Walkleys, Logies and other national awards.

Primary Title
  • Four Corners
Secondary Title
  • Money For Nothing
Date Broadcast
  • Monday 18 December 2017
Release Year
  • 2016
Duration
  • 47:00
Channel
  • Media Services
Broadcaster
  • The University of Auckland Library
Programme Description
  • Four Corners is Australia's premier television current affairs program. It has been part of the Australian story since August 1961, exposing scandals, triggering inquiries, firing debate, confronting taboos and interpreting fads, trends and sub-cultures. Its consistently high standards of journalism and film-making have earned international recognition and an array of Walkleys, Logies and other national awards.
Episode Description
  • It's the bank that's spent two years rebuilding its reputation after being exposed for ripping off its customers in a devastating financial advice scandal. The Commonwealth Bank is adamant that it's learned its lesson. Now, the reporter who broke open the financial advice scandal, Adele Ferguson is back, with another investigation into the Commonwealth Bank. Six months in the making, this joint Four Corners/Fairfax investigation focuses on the insurance arm of the bank, CommInsure. They're in the business of selling the kind of insurance policy you hope you never have to claim. Insurance to cover you or provide for your family if the worst should happen, like a serious health condition or death. But this investigation will reveal how CommInsure uses unscrupulous tactics to take consumers' money and avoid insurance payouts, leaving customers paying money for nothing at the most difficult moment of their lives.
Classification
  • Unknown
Owning Collection
  • Chapman Archive
Broadcast Platform
  • Television
Languages
  • English
Captions
Live Broadcast
  • No
Rights Statement
  • Made for the University of Auckland's educational use as permitted by the Screenrights Licensing Agreement.
Subjects
  • Banks and banking--Australia
  • Banks and banking--Insurance business--Australia
  • Banks and banking--Corrupt practices--Australia
Genres
  • Current affairs
Hosts
  • Sarah Ferguson (Presenter)
Contributors
  • Australian Broadcasting Corporation (Production Unit)
  • David Turner (Interviewee)
  • Adele Ferguson (Reporter)
Subjects
  • Banks and banking--Australia
  • Banks and banking--Insurance business--Australia
  • Banks and banking--Corrupt practices--Australia