It's the bank that's spent two years rebuilding its reputation after being exposed for ripping off its customers in a devastating financial advice scandal. The Commonwealth Bank is adamant that it's learned its lesson. Now, the reporter who broke open the financial advice scandal, Adele Ferguson is back, with another investigation into the Commonwealth Bank. Six months in the making, this joint Four Corners/Fairfax investigation focuses on the insurance arm of the bank, CommInsure. They're in the business of selling the kind of insurance policy you hope you never have to claim. Insurance to cover you or provide for your family if the worst should happen, like a serious health condition or death. But this investigation will reveal how CommInsure uses unscrupulous tactics to take consumers' money and avoid insurance payouts, leaving customers paying money for nothing at the most difficult moment of their lives.
Four Corners is Australia's premier television current affairs program. It has been part of the Australian story since August 1961, exposing scandals, triggering inquiries, firing debate, confronting taboos and interpreting fads, trends and sub-cultures. Its consistently high standards of journalism and film-making have earned international recognition and an array of Walkleys, Logies and other national awards.